Consultancy Terms and Conditions - Peppol.nu

CONSULTANCY TERMS AND CONDITIONS

Specific terms for Solventis B.V. consultancy services - an addition to our general terms and conditions

These terms are specific to our consultancy services and supplement our general terms and conditions. Together, they ensure clear and transparent agreements about our collaboration.

Strategic Advisory

Digital strategy, vision and implementation advice. From Peppol implementation to complete digitization of business processes for government, corporate and SME.

Interim Management

Experienced professionals for temporary roles. Project management, implementation guidance and interim executive positions at strategic and tactical level.

IT Solutions

Concrete technical solutions and integrations. From Peppol connectivity to custom automation software for data exchange.

Consultancy Definitions

Consultancy
Advisory services, strategic support and implementation guidance
Interim
Temporary staffing of management functions and project roles
Assignment
Defined work activities with concrete objective and timeframe
Deliverable
Concrete result to be delivered such as report, advice or implementation
Professional
Consultant or interim manager deployed by Solventis

Assignment & Scope Definition

Assignment & Scope

Clear delineation of work activities, objectives and expectations

Basic

Assignment Definition

Every consultancy assignment starts with a clear scope definition that includes at minimum:

  • Concrete objective and desired results
  • Delineation of work activities (inclusions and exclusions)
  • Timeframe and milestones
  • Expected deliverables and quality criteria
  • Roles and responsibilities of both parties
Scope Changes: Modifications to the original scope are always discussed in advance and documented in writing. Additional work will be invoiced according to applicable rates.

Types of Assignments

  • Strategic advice: Digital strategy, vision and roadmaps
  • Implementation: Peppol connectivity, e-invoicing and digitization
  • Interim management: Temporary project roles and executive functions
  • IT solutions: Custom software and integrations
Results Obligations: Unless explicitly agreed otherwise, we provide a best efforts obligation. For results obligations, additional terms and rates apply.

Approach & Methodology

Our structured approach for optimal results

Our Consultancy Approach

  • Intake & Analysis: Thorough exploration of current situation and requirements
  • Strategic Planning: Roadmap with concrete steps and milestones
  • Execution: Hands-on implementation with regular evaluation
  • Handover: Knowledge transfer and documentation for continuity

Communication & Reporting

Standard Communication:
• Weekly status updates for long projects
• Monthly progress reports
• Ad-hoc communication for important developments

Quality Assurance

All advice and implementations are internally reviewed by senior consultants. For complex projects, a second opinion is engaged.

Pricing & Invoicing Terms

Rates & Payment Structure

Rate determination and payment models

Important

Rate Determination

Exact rates are determined based on complexity, required expertise and project duration. All amounts are exclusive of VAT.

Payment Models

  • Time & Materials: Invoicing based on hours spent
  • Fixed Price: Fixed price for defined scope
  • Retainer: Monthly fee for structural advice
  • Success Fee: Result-dependent component for specific goals

Costs & Expenses

Included: Standard office costs, telephone, email
Excluded: Travel costs (€0.23/km), accommodation costs, specific software licenses

Invoicing & Payment Terms

Clear agreements about invoicing and payment terms

Invoice Frequency

  • Monthly: For long-term projects (>1 month)
  • Per milestone: For fixed price projects
  • Upon delivery: For short assignments (<2 weeks)
  • Advance payment: 50% for projects >€10,000

Payment Terms

Payment term: 30 days after invoice date
Late payment: Legal interest + collection costs
Disputes: Payment obligation remains

Time Reporting

For time & materials projects, a detailed time report is included with:

  • Date and duration per activity
  • Brief description of work performed
  • Name of consultant(s) involved
Estimated budgets: If a budget is mentioned, this is an estimate. In case of exceeding, next steps will be discussed in advance.

Final Provisions

Contact & Dispute Resolution

How to reach us and how we resolve disputes

Contact Information

Solventis B.V.
Email: info@solventis.nl
Phone: During office hours
Response time: Within 24 hours (business days)

Dispute Resolution

  • Primary consultation between parties
  • If no solution: mediation via recognized mediator
  • Last resort: arbitration or court
  • Dutch law applicable
  • Court of Central Netherlands has jurisdiction

Questions about our consultancy services?

These terms provide insight into our consultancy approach and methodology. Do you have questions about a possible collaboration or would you like to know more about our expertise? Please feel free to contact us for a non-binding consultation!

Contact us More about consultancy

Solventis B.V. - Your partner in digital transformation
Chamber of Commerce number: 89943953