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Descartes - Global Logistics Network

Global e-invoicing compliance

Invoice processing software Peppol Access Point Invoice portal Integration platform (iPaaS) ERP software Procurement software (S2P/P2P) Sales software (O2C) Project management EDI solutions
NL | EN

Introduction - supplier

Customers worldwide trust Descartes to get inventory, information, assets, and people where they’re needed, when they’re needed. Descartes is a global leader, delivering advanced and proven technology that improves logistics and supply chain productivity, performance, security, and sustainability.

The Descartes integrated EDI solution for high-volume messaging seamlessly integrates with various ERP systems, offering standardized document exchange, data translation, compliance management, and 24/7 support for uninterrupted business communication.

Our Go-webEDI solution is a low-threshold online tool that helps businesses exchange important business documents such as orders, invoices, and shipping details electronically. This speeds up the process, reduces errors, and makes working with business partners much easier.

Global e-invoicing can be complex: different countries, different formats, different rules. With Descartes Global E-Invoicing one connection is all you need. Ensure compliance through a single platform that supports multiple country-specific models, formats, and real-time reporting requirements.

The scale, reach and longevity of the Descartes Global Logistics Network is unique in the logistics industry. It helps our customers access massive volumes of real-time data from an enormous number of partners (e.g., shippers, carriers, governments and logistics intermediaries) and powers the AI innovation, tools and capabilities needed to solve today’s logistics and supply chain challenges.

Descartes, Uniting the People and Technology That Move the World.

Product portfolio

Descartes Global E-invoicing – A Global Solution to Local E-Invoicing Regulations

E-invoicing regulations are evolving rapidly across countries and regions. Descartes simplifies this complexity by continuously monitoring local legislation, invoice formats, and compliance requirements worldwide. With a single integration to your back-office systems – ERP, WMS, or others – you can seamlessly send and receive fully compliant e-invoices.

Our Peppol Offerings as Certified Provider
As a certified Peppol Access Point, Descartes provides the necessary infrastructure and services to connect your business to the Peppol network. We manage the entire lifecycle of your electronic documents, ensuring the smooth operation of your Peppol transactions. We offer integration services to connect Peppol e-invoicing with your existing ERP, accounting, and business management systems.

✅ Peppol Certified Access point for e-invoicing
✅ Automated invoice delivery and receipt
✅ Support for multiple e-invoicing formats
✅Decades of experience and a strong reputation, a trusted partner for businesses worldwide
✅A global leader in logistics and supply chain solutions
✅Our full suite of services ensures that all your e-invoicing needs are met.
✅Dedicated to our customer’s success

 

Pricing

The pricing for our e-invoicing solution consists of a one-off project cost and a cost per message based on the volume of messages. In case of volume increase, discounts may apply.

Company information

Name Descartes Systems Group
Office location 120 Randall Drive Waterloo, Ontario N2V 1C6 Canada
Founding year 1981
Number of employees 2.600+
Specialization Cloud-based EDI solutions and e-invoicing for medium and large enterprises.
Company registration number (Name Registrar) 62451685 (Chamber of Commerce number, Netherlands)
Website https://www.descartes.com/
LinkedIn https://www.linkedin.com/company/descartes-systems-group

Overview of features and services

Key Features

Send e-invoices

This invoicing portal can send electronic invoices via the Peppol network in the standardized Peppol format.

Receive e-invoices

The software can receive electronic invoices via the Peppol network in the standardized Peppol format.

E-invoicing status tracking

The portal supports status notifications regarding the delivery and processing status of sent Peppol e-invoices.

Simple onboarding

The software automatically handles the user’s registration on the Peppol network (creating a Peppol ID).

Peppol Ready

The software offers an API or standard connector to connect to the Peppol network.

Additional Features

✅ Automatic processing Incoming e-invoices via Peppol are automatically matched to purchase orders or cost centers and prepared for approval or accounting.ses.
✅ Routing and conversion Incoming and outgoing Peppol messages are automatically processed, enriched, forwarded, or converted to another format or system.
✅ Mapping and transformation of messages Support for mapping Peppol messages to internal formats, such as UBL ↔ XML, JSON, or CSV.
✅ Monitoring and logging Users can track the sending and receiving of Peppol messages through a dashboard with logging and status notifications.
✅ Peppol Access Point as a Service The access point offers an API or standard connector for sending and receiving Peppol messages, suitable for integration with internal systems.
✅ White-labeling available The access point offers white-label access for partners or intermediaries. This means you can offer the provider’s access point technology under your own organization’s name, product branding, and visual identity—eliminating the need to develop and maintain the technology yourself.
✅ Peppol address book (SMP) You can obtain your own Peppol SMP. An SMP (Service Metadata Publisher) is a digital address book within the Peppol network. It indicates which organizations are connected, which documents they can receive, in what format, and through which access point.
✅ Peppol Sandbox/Test Environment A Peppol sandbox or test Environment is a simulated digital environment where organizations can safely test how their systems communicate over the **Peppol network**, without performing real transactions.
✅ Multi-network connectivity The software supports not only Peppol but also other networks and platforms. This ensures you're reachable by all partners, regardless of standards or networks. With a multi-connected integration platform or service provider, you have one solution for all your e-invoicing.
✅ Direct Peppol registration It is possible to register and to create a Peppol-ID via a registration portal.

Secondary Properties

✅ Helpdesk and support Support with technical or functional questions, such as troubleshooting message issues, assistance with resolving certificate problems, and support during the onboarding of new partners.
✅ Cross-border compliance modules Tools and services that help companies comply with various national or regional requirements within the Peppol network.
✅ Audit trail- and message archiving Complete logging and storage of all sent and received Peppol messages for compliance purposes.
✅ Multilingual user interface The application is available in multiple languages – see more information.
✅ Ability to add attachments to invoices You can attach files (such as PDFs or packing slips) to the e-invoice.
✅ Support for e-orders Possibility to resend a previously sent invoice or save it as a template.
✅ Secure user authentication and identification For example, two-factor authentication, iDIN, eHerkenning, or other eIDAS notified eID services.
✅ Support for hybrid messages Processing of both Peppol and non-Peppol messages (e.g., email, API, EDI).
✅ Validation according to NL CIUS or other standards Invoices are automatically checked for correct structure and content according to local Peppol specifications.
✅ SMP management portal Graphical interface for managing participants, capabilities, and endpoints.
✅ Load balancers and failover mechanisms For customers processing large volumes of traffic and requiring robustness.
✅ Support for order confirmations and other document types In addition to e-invoices, also supports other business documents such as order confirmations, delivery notes, and credit notes for full order-to-cash integration.
✅ Support for multi-format transformation E.g., conversion from UBL to EDIFACT, CSV, or custom JSON schemas.

Helpdesk

Available via Available at: https://www.descartes.com/customer-success/customer-support-and-training/customer-service-desk
Opening hours Monday to Friday: 9:00 – 17:00 CET
Supported languages Dutch and English

Market focus

Active in countries Descartes concentrates on Europe and stay ahead of all upcoming compliance deadlines. Their solutions are tailored to meet local e-invoicing regulations across these markets, and their team has strong expertise in country-specific Peppol and other e-invoicing requirements. For both their e-invoicing and their EDI solutions they rely on their global presence and coverage.
Generic vs. Specific industries Descartes focuses on logistics-intensive and distribution-driven businesses that operate complex, cross-border supply chains. Their customers typically include manufacturers, retailers, distributors, and logistics service providers that require reliable, compliant, and scalable digital connectivity with trading partners, governments, and regulatory platforms. These organizations rely on advanced e-invoicing and compliance solutions to streamline operations, meet regulatory requirements, and efficiently exchange data across global networks.
Network integrations Descartes supports all major e-invoicing networks, including Peppol, EDI, and AS2. Their fully compliant Peppol Access Point adheres to the latest Peppol BIS specifications and enables the exchange of standard document types such as invoices, credit notes, orders, and dispatch advices. In addition, they provide connectivity to country-specific platforms as well as legacy EDI systems.
User interface available in the following languages Dutch, English
Customer profile Descartes targets medium- to large organizations with logistics-heavy, distribution-focused operations and complex international supply chains. Their customers typically include manufacturers, retailers, distributors, and logistics providers that depend on secure, scalable, and compliant digital connectivity with their trading partners. These businesses aim to embed e-invoicing into their ERP or broader back-office environments to improve efficiency, maintain compliance with evolving regulations, and enable smooth, automated data exchange across global networks.

Integration capabilities

✅ Yes, Descartes offers specific connectors

Descartes offers ready-to-use integrations for commonly used software solutions. These standard integrations are immediately deployable and require no technical modifications.

Microsoft Dynamics
Exact Online
AFAS

Certifications

Peppol PKI certificate

ℹ️
Software vendors with their own Peppol production certificate can send and receive Peppol messages directly over the network, without relying on third parties. For customers, this typically results in faster e-invoice processing, fewer errors, increased reliability, shorter support lines, and lower costs by eliminating external service providers.

Peppol certified provider

ℹ️
A certified Peppol Service Provider is recognized by Open Peppol as a trusted access point to the PEPPOL network, meaning the provider meets all technical, security, and interoperability requirements for sending and receiving e-invoices and other business documents.

ISO27001

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ISO27001 means that an organization works according to an international standard for information security through an Information Security Management System (ISMS), which manages risks and continuously improves data security.

ISO 27017 (Cloud security)

ℹ️
ISO 27017 is an international standard that provides additional guidelines for information security in cloud environments. The standard builds on ISO 27001 and specifies extra security controls for both cloud service providers and cloud service customers. ISO 27017 clarifies which responsibilities lie with the cloud provider and which with the customer, and offers guidance on managing cloud-specific risks such as shared infrastructure, access management, and data deletion.

ISO9001

ℹ️
An internationally recognized standard for quality management systems (QMS). It provides a framework for organizations to manage their processes and continuously improve, to meet customer requirements and regulations. ISO 9001 focuses on customer orientation, leadership, process approach and continuous improvement.

GDPR-Compliant

ℹ️
GDPR compliance means that an organization complies with the European privacy law (AVG) by processing personal data safely, transparently and lawfully. Important requirements are consent, data minimization, security and respect for user rights such as access and deletion.

ISAE 3402 (SOC 1 Typ 2)

ℹ️
ISAE 3402 is an international assurance standard for reports on internal controls at service organizations. It is internationally equivalent to SOC 1 and focuses on controls relevant to financial reporting. A Type II report assesses both the design and operating effectiveness of controls over a defined period (typically 6–12 months).

Peppol.nu Analysis

Descartes approaches Peppol firmly from a supply chain perspective. Where many providers position e-invoicing as a standalone product, at Descartes Peppol is one component within a broader B2B connectivity and EDI offering that runs on the Descartes Global Logistics Network (GLN). This makes the solution distinctive for organisations that want to exchange invoices, orders and logistics messages in conjunction, rather than e-invoices alone.

As a certified Peppol Service Provider, Descartes operates its own Access Point and its own SMP, and offers three complementary layers: connection to the network, management of the full document lifecycle, and integration with existing ERP, accounting and business systems. Combined with classic EDI standards (EDIFACT, GS1) and per-country e-invoicing compliance, this gives Descartes a strong position for international, cross-border messaging. On its own website Descartes also profiles itself as a global market leader in B2B messaging, consistent with the company’s scale and logistics heritage.

The profile is therefore distinctly enterprise-oriented. Its strength lies in breadth, international coverage and the link between EDI, Peppol and supply chain processes — not in a low-threshold entry portal for occasional invoicing.

Best Match

Descartes is best suited to logistics-intensive and internationally operating organisations — think manufacturing, distribution, retail and transport — that want EDI, Peppol and e-invoicing compliance with a single provider and require deep ERP integration. For sole traders, small businesses or organisations seeking only a simple Dutch Peppol connection, the offering is generally broader than required.

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