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Tickstar – Access Point

Access points and components

Introduction (Tickstar)

Tickstar is an international provider of e-invoicing infrastructure services, headquartered in Sweden. The company focuses on enabling secure and scalable exchange of electronic documents via the Peppol network. Tickstar offers white-label solutions that allow governments, software vendors, and service providers to set up their own Peppol Access Point.

Tickstar is a wholly owned subsidiary of Xero Limited and is one of the largest providers of Peppol services in the world:

  • approximately 40% of participating organisations globally are registered on our SMP infrastructure

  • approximately 20% of the active Peppol service providers use Tickstar infrastructure for their own solutions.

As a certified Peppol Access Point and SMP provider, Tickstar enables organisations to easily integrate with the network without complex technical modifications. Their cloud-native platform is designed for high availability and global scalability. Tickstar stands out with a clear focus on interoperability, compliance, and continuous innovation.

Product portfolio - Access Point

Tickstar offers a specialized portfolio of infrastructure solutions for Peppol e-invoicing and document exchange. A core part of their offering is their white-label Peppol Access Point and SMP service, allowing organizations, including governments and software vendors, to set up secure and compliant communication within the Peppol network. The focus is on supporting partners with a scalable and stable backbone, without requiring them to build complex infrastructure.

Peppol Access Point and SMP

Tickstar operates as a certified Peppol Access Point and Service Metadata Publisher (SMP). Their services are often delivered as white-label, enabling clients to operate under their own brand. With a cloud-native architecture, messages can be sent and received globally with high availability and reliability. Tickstar handles the hosting, security, and maintenance so that partners can focus on their core business.

Integrations and Flexibility

Tickstar’s solutions are designed for easy integration with existing systems via well-documented APIs. This enables quick connection to the Peppol network and automation of processes without major IT changes. The platform supports multiple formats and protocols to meet international standards.

International Use and Partnership

Tickstar supports clients across multiple countries and collaborates with governments and software partners. Their platform is designed for international expansion and is built to adapt to evolving regulatory requirements. Since joining Xero in 2021, Tickstar has gained additional strength to continue innovating and growing globally.

Compliance and Security

Tickstar ensures compliance with Peppol standards and supports secure message processing, logging, and monitoring. Clients benefit from a robust platform with continuous updates and a strong focus on information security. By handling all technical components, Tickstar provides a reliable and compliant e-invoicing infrastructure.

Pricing

Tickstar employs a flexible pricing structure tailored to the needs and scale of organizations across various sectors. As their services range from Peppol Access Point and SMP to advanced e-invoicing infrastructure, the investment varies per situation. Costs are influenced by factors such as the type of service, the number of connected systems, transaction volume, and any integration requirements. Tickstar offers a free three-month trial period for new customers migrating to their cloud-based Access Point service.

For a clear overview of the costs and a non-binding customized quote, you can contact them directly via the contact form on tickstar.com.

Discover the possiblities

Company information

Company Name Tickstar AB
Business Address Vasagatan 12, 111 20 Stockholm, Sweden
Year of Establishment 2007
Head Office Location Stockholm, Sweden
Legal Form Private Company
Website https://www.tickstar.com
Business Register Entry 556721-2047 (Sweden)
LinkedIn Company Page https://www.linkedin.com/company/tickstar/
Number of Employees 11-50

 

Overview of features and services

Main functionalities

🔗
Peppol Access Point
as a Service
🏷️
White-labeling
available
📖
Peppol address book
(SMP)
🔀
Message routing
and conversion
🛝
Peppol Sandbox
Test environment
✅ Send e-invoices
✅ Receive e-invoices
✅ E-invoice status tracking
✅ Built-in Peppol standard
✅ Direct Peppol registration
✅ Starts with a free subscription
❌ Automatic booking of e-invoices
✅ E-invoice status tracking
✅ Message routing and conversion
✅ Real-time monitoring, logging and reporting
❌ Multi-network connectivity

Additional functionalities

✅ Helpdesk and support
✅ Cross-border compliance modules
✅ Data anonymization and privacy management
✅ Audit trail and message archiving
✅ Multilingual user interface
✅ Ability to add attachments to invoices
✅ Mobile access or app
✅ Support for e-orders
✅ Integration with Chamber of Commerce or CRM
✅ Built-in notifications for new documents
✅ Secure user authentication and identification
❌ Bulk invoice sending
✅ Support for hybrid messages
✅ Webhook support
✅ Validation according to NL CIUS or other standards
✅ Field-level logging
✅ Version control for mappings
✅ Peppol e-invoice status tracking
✅ Real-time monitoring and error notifications
✅ SMP management portal
✅ Load balancers and failover mechanisms
✅ Support for order confirmations and other document types
✅ Support for multi-format transformation
✅ Version control and changelogs of implementations
✅ Recurring invoices / templates

Helpdesk

Available via

Email: support@tickstar.com
Phone Support (24/7):

  • Europe: +46 8 4100 6001

  • Australia/New Zealand: +61 2 9128 0117

  • Malaysia: +60 3 2706 0138

  • Singapore: +65 3165 2247

Opening hours Monday to Friday from 09:00 – 17:00 (GMT+1, CET)
Supported languages English

Market focus

Active in the countries The Netherlands, Sweden, Norway, Denmark, Belgium, France, Germany, the United Kingdom, Australia, New Zealand, Malaysia, Singapore, and Japan.
Generic vs. Specific industries The solutions are generically deployable and suitable for a wide range of industries.
Support available in the following languages English
User interface available in the following languages English
Peppol supplier for solutions in the categories Peppol Access Point and components and Service Metadata Publisher (SMP).

Integration Capabilities

✅ Yes, a generic (API) connector is available

Tickstar provides a RESTful API that allows developers to integrate their software with the Tickstar platform. This API enables the management of Peppol receivers and the sending and receiving of documents via the secure Peppol network.

✅ Yes, a specific connector is available

Tickstar offers white-label solutions that facilitate integration with existing systems. While no specific out-of-the-box connectors for popular software packages are mentioned, partners and clients can develop custom integrations using the available APIs and support.

 

ISO 27001

ISO 27001

ISO27001 means that an organization works according to an international standard for information security through an Information Security Management System (ISMS), which manages risks and continuously improves data security.

Peppol certified Service Provider

Peppol certified Service Provider

A certified Peppol Service Provider is recognized by Open Peppol as a trusted access point to the PEPPOL network, meaning the provider meets all technical, security, and interoperability requirements for sending and receiving e-invoices and other business documents.

Peppol Certified Service Provider

Peppol Certified Service Provider

A Peppol Certified Service Provider is an organization officially recognized to offer services within the Peppol network, following the technical and compliance standards set by OpenPeppol.

SSL (Secure Sockets Layer)

SSL (Secure Sockets Layer)

SSL (Secure Sockets Layer) is a security technology that encrypts data sent between a web server and a browser, ensuring that information stays private and secure.

Peppol.nu Analysis

Tickstar is an international specialist in Peppol infrastructure, with a strong focus on scalability, reliability, and compliance. Their white-label Access Point and SMP services enable software vendors and governments to offer Peppol connectivity under their own brand—without the need to build complex infrastructure themselves.

Tickstar’s strength lies in its cloud-native architecture, global coverage, and commitment to technical unburdening. Ideal for parties looking to integrate Peppol into their own platform or services, with maximum control and minimal operational overhead.

Best Match

Software vendors, service providers, and public sector organizations seeking a stable and compliant Peppol environment, and looking to offer Peppol services to end users without infrastructure concerns.